BJC Home Care has a new role to fill! We are looking for a Quality & Performance Measurement Supervisor to join our team!
BJC Home Care offers patients and their families a complete range of home care services, including skilled nursing services, adult and pediatric hospice and supportive care, rehabilitation therapy, home infusion therapy, infusion treatment rooms, home medical equipment and high-tech respiratory care. Specialty home care programs also are available, including adult and pediatric asthma, cardiac, diabetes, orthopedic and wound care programs.
BJC Home Care provides care to thousands of patients in both Missouri and Illinois. Serving more than 25 counties, it has become the largest home care network in the region and one of the largest in the country.
The Quality Assurance & Performance Measurement Supervisor manages the team’s quality assurance and performance measurement processes that support clinical decision making. This position supervises the collection of data, database management, descriptive and/or advanced statistical analysis of data sets, trend identification, as well as the design & creations of reports. This position also reviews training & documentation for thoroughness, completeness and timeliness towards meeting reimbursement guidelines and expectations, as well as ensuring that patients served receive the highest level of care.
Develops, compiles, filters and interprets reports to be presented to program management to monitor staff documentation practices, staff documentation expectations, and documentation billing requirements. Monitors persons served medical records for completeness and reports to program management when records are incomplete. Analyzes trends in service delivery for persons served and reports to program management.
Identifies opportunities to create efficiencies to improve areas where Quality Assurance standards are not being met. Includes the development of forms and reports to demonstrate improvement. Collaborates with program management and Electronic Health Record administrator to implement improvement activities.
Manages individual(s) including but not limited to: hires, trains, assigns work, manages & evaluates performance, conducts professional development plans. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.
Develops and adheres to departmental staffing, revenue and/or expense budgets. Responds to changes in the business which may affect the ability to achieve the budget goals.
Serves as a key resource for questions about performance measurement and regulatory requirements.
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer
BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $5.5 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 15 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.
BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community healt...h programs and regional economic development.
BJC’s patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children’s Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country.